Re: Doctor’s receptionists

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My GP has a nifty web-based system for requesting repeat prescriptions and for requesting test results. So after some recent (non-diabetes related) endocrine blood tests I filled in the onscreen form and listed the results I was expecting.
I got a response saying that “The results are satisfactory”!!!
Even if that was the opinion of my GP (and there was no indication that it came from anyone with GCSE Biology let alone a medical qualification) it is just an opinion, NOT a test result!!
So I filled in another form and said “please can I just have the actual, numeric test results?” and I got a reply saying they would print off the results and that I would have to go into the surgery to collect them!!!
Just goes to show that technology is no use if people won’t use it! :(