Might as well use this post to introduce myself – I’ve recently (June 2013) got my first pump: the combo thing. I did actually have a faulty “next page” button on the pump on my first day. The remote worked as a replacement, but I phoned it in and got a new one in abour 2 hours? Not had any problems since and I can (sadly) report that it is a very sturdy piece of equipment. I was hit by a car on the side of my body where the pump was stuck – and while the pump itself survived with no damage, the rib underneath the pump was crushed.
I’m just bothered by the stupid “please check the code matches” popup when testing blood glucose. As far as I know the code is only a country code since 2011 or so, and the additional delay on the screen could well be removed by now.