I pushed the button and nothing happened. I pushed it again and it worked. At least when my pancreas broke it went completely kaput. After almost 3 years of uninterrupted service my battery powered pancreas was having a bit of a wobble, but was it serious enough to call for help?
I’m not really the type of person who calls a helpline at the drop of a hat. If something breaks at home I try and fix it. If my laptop is playing up at work, I’ll consult family, friends, strangers, the neighbour’s dog. If all that fails I will reluctantly go through the process of making a cup of tea and mentally preparing myself for the trauma of calling the IT helpdesk. I’m happiest when I’m self sufficient.
The other day I pressed a button on my pump and it didn’t respond. I pressed it again and it worked. That happened a couple of times throughout the day and I started to wonder whether I should do something about it. It’s hard. If my pancreas worked and one day I felt a slight twinge in it I wouldn’t go running to the Dr’s. I’d wait a couple of days, see if it got any worse or whether it’d get better by itself. With my battery powered pancreas though I’m a bit twitchier.
I felt like a neurotic over-protective obsessive when I called the helpdesk and heard myself explain that one button on my pump sometimes didn’t work first time but generally worked second time. The lady on the other end obviously deals with such people a lot as she didn’t laugh at me, said it sounded like the start of a button failure and I’d have a new pump on my doorstep the next day. Good job Medtronic, great service.
I wasn’t being neurotic, just pro-active. So now I’m wondering if I’ve been too lax over the years. Perhaps I’ve not been diligent enough with my electronic devices and I need to up my game. The vacuum cleaner made a strange noise last week when I turned it on; I should probably call the help desk about that and let them know. The fridge door squeaks too; I might give the manufacturer a call. And when I turn the TV on it occasionally flickers; I should report that to someone. I could become a professional pesterer.
I must stop there. I’ve no time to blog any more; I’ve got help desks to call.