Re: Which pump to choose? A question from Peter

Home Forums Which pump to choose? A question from Peter Re: Which pump to choose? A question from Peter

#9426

Anonymous

Go the Combo!!! My son has had a Medtronic pump for almost 4 years, and we have just recently changed to the Accu-Chek Combo. If you haven’t already decided on the Medtronic, then let me assure you that I find the Accu-Chek Combo absolutely brilliant.

With the Medtronic pump his levels were always mostly high or low, not often in the “range” and the support from Medtronic was fairly bad, insofar as the rep never called me back and still is unaware we have changed pumps (I left a msg on answerphone 3 months ago, still no word). Accu-Chek do free batteries, so no cost to the NHS and have loads of other stuff they simply give you. I find the Combo unobtrusive, as the delivery of the pump is via the handset, which is not attached to you and is much easier to read, and also gives you trends, data etc on the handset, immeidately.

I found the quality of Medtronics quicksets to be of poorer quality over the last 18 months, and my son’s were sometimes only lasting a day, or two days (instead of three days), I also got loads of bubbles, etc, which we don’t now, as the reservoirs for the Combo are larger.

I could go on, so I will, the Advice line from Medtronic is poor, you get America after hours, and they aren’t very helpful (we had to replace his pump twice and I had to call them about setting it up again). Accu-Chek consultants are UK based, and are on-call 24/7. I had to call them twice yesterday for two separate things, and they were very empathetic and knowledgable.

If that’s not enough to convince you, the Accu-Chek Combo supplies (reservoirs, cannulas etc) are cheaper than Medtronic, so there is less cost to you and the NHS. Again, if it’s not too late, choose the COMBO,it’s brilliant!!